We take great pride in our work and providing exceptional service. Here's a small sample of the great feedback we've received from our customers:

Gorgeous cattery & great service. Claire couldn't have been more accommodating to fit my 2 cats in at short notice over a half term.

Even sending daily pictures & updates while I was away. Will definitely come back again next time I go away.


This cat hotel is the best there can be. I have used Clare and her wonderful facilities a few times now and I would not go anywhere else.

I book my holiday around the hotels availability to ensure my old lady Mambo can stay. Clare sends me photos everyday of Mambo which fills me with confidence she is safe and well. She is always clean, well fed and content which makes me happy. I highly recommend


Claire is the best in the business, Freddie loves his stays each and every time!


My two cats stayed here for the first time last weekend. I can’t recommend highly enough. One of my cats is very nervous and Clare went out of her way to make sure he was settled Great comms too, I received regular WhatsApp photo updates which reassured me that they were happy. Thank you Clare


Mitchell loves staying at Leigh Luxury Hotel. He’s always very well looked after. Clare gives us updates every day with how he is, including sending pics, which we absolutely love. Thank you Clare 😊🐾


Leigh Luxury Cat Hotel - Pamper and Claw Pet Groomers ... O M G ... what an experience .. Clare Coulson is the most sensitive and intuitive cat handler .. I took Olive a very distressed rescue cat today, her coat was matted very badly close to her skin, Olive didn't like the grooming experience at first .. she flashed a flare of temper a few times .. but with Clares very gentle hand / control .. using nothing but her hands and her combs .. Olive lost all her will to ‘fight’ and Clare has worked absolute wonders. I stayed all the time - my job ..clean the combs as they got full and crikey did they ... I am amazed at her skill and her professionalism. So much so that Olive is now booked in Clares cattery part of the business, for my holidays next year. I cant praise this lady enough.


Can’t praise Clare enough, I have had really bad experiences with catteries in the past, but both of my kittens have come home so happy and their playful selves!

Clare sends daily updates of your fur babies and pictures too which I really appreciated. I’d recommend this place so much, the rooms are amazing and equipped with everything your cat could possibly need (plenty of beds, scratch posts, toys, teepees, climbing toys etc etc).

Nothing is too much for Clare and she makes sure your cats get regular cuddles everyday! I’ll never put my cats anywhere else now the rooms are so spacious and clean too. Had a great experience here. Thanks so much Clare - Lex and Lola will see you in May!! :-)


See all of our outstanding feedback on Google and Facebook.

Become one of our happy customers